MAC address settings
The page controls the MAC address to use by the router.
To change the MAC address fill in the requested field.
- Factory MAC
- Cloned MAC
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The field stated the default MAC address that comes with the router. |
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The MAC address you want the router to use for communication. |
Further information
For normal use cases, you should not change any information on this page unless your service provider has informed you to do so, or you are a person that has knowledge about network technology.
For specific use cases, the MAC address of an old existing router that is to be replaced can be cloned to and used by the new router. The new router then takes the address of the old router in the network. It is important not to clone a MAC address from a device that will continue to be in use in your home network. Your home network will then stop working properly as a network cannot have two devices with the same MAC address.
Such a use case is when you are already a subscriber to an internet service and replace the router in your home with the new. Then it is sometimes beneficial to clone the MAC address of the old router instead of using MAC address that is built in to the new router. The reason for his is that some service providers lock the internet service to the MAC address of the router in the home. If this is the case and an old router in the home is replaced by a new one, the new one will not work unless you call the service providers help desk to ask them to activate the MAC address of the new router.
In some cases it can be the case that it will take some time before the service provider accepts the new MAC address of the new router once an old router has been disconnected and the new router has been connected. The address of the old router has to be forgotten by the network before the new address is accepted. This should normally not take more than 30 minutes. In such a scenario, there is no need to clone the MAC address, it is better to wait and see if this solves the problem.
MAC is short for Media Access Control. A MAC address is a physical internet/network address that is unique for all devices connected to internet. The MAC address is normally printed on a label of the router, and is normally presented in the local GUI of the router. The notation is in a format with six pairs of tokens, digits 0 to 9 and letters A to F. Each pairs of tokens are often separated by a colon, such as 01:23:45:AB:CD.
